Issue when opening a case printable view while ‘Salesforce Link Grabber’ was enabled.
3.2.1
Fixes
Issue when opening public KCS URLs when the link grabber was enabled.
3.2.0
Welcome to Rocket Software!
Enhancements
Keep alive Background/Service Worker.
Improve Link Grabber.
Support Teams, Slack and Discord Webhooks.
Tweaks
Rocket Software branding.
Rename PerformPlus to Huddle.
Fixes
Fixed issue with Quixy link when copied.
3.1.4
Fixes
Fixed FTS issue that “SFDC FEBRUARY 2024 CHANGE RELEASE” broke.
3.1.3
Enhancements
Set SFExt Update quick link and notifications to download latest version.
Tweaks
Tweak Link Grabber on FF.
3.1.2
Tweaks
Add config option to disable Salesforce Link Grabber.
Fixes
Fix issue with default SFExt custom URL.
Fix issue with some external URLs being incorrectly grabbed.
3.1.1
Tweaks
Workaround for Salesforce error modal appearing. Auto clear the modal.
Adjust Webhooks to use Teams Webhook format.
3.1.0
Enhancements
SalesForce Link Grabber. Opens SalesForce (.force.com) links in existing SF tab and activates the tab.
Tweaks
Adjust modal width to fit slightly larger fonts in Firefox.
Enabled Font smoothing (Requires enabling Hardware Acceleration in Firefox).
Blur modal backdrop.
3.0.4
Enhancements
Generate UUID for Extension instances.
Detect browser type.
UUID displayed on Config Page.
3.0.3 (Firefox)
Tweaks
Light colour icons for dark browser themes.
Remove onload event. No longer needed because MutationObservers are used instead.
Add SFExt version to config page.
Fixes
32x32 icon wasn’t the right size.
3.0.2 (Firefox)
Features
Auto update of Extension on Firefox.
Tweaks
Switch XHR to Fetch (Firefox).
3.0.0 (Firefox)
Features
Firefox support.
Tweaks
Code clean-up.
Execute API requests from background script.
2.9.8
Enhancements
Added buttons next to the FTS Credentials to copy that information to the clipboard.
2.9.7
Enhancements
Add QuickLink for Entitlements.
Fixes
Fixed issue with the 3rd Line Ref. and Reminder URL that stopped it from working in Chrome/Edge randomly.
2.9.6
Tweaks
Improve function that removes useless menu items and creates QuickLink menu.
2.9.5
Fixes
The Query string limit is now in Chrome. I’ve had to remove the Case’s Description from the 3rd line referral email.
Fixed an issue where the case status wasn’t being modified from Pending Support (New Activity) to Pending Support.
2.9.4
Tweaks
Perform+ URL is now configurable.
Improve QuickLink menu creation.
2.9.3
Enhancements
Add Account Team QuickLink
Tweaks
Minor changes to the 3rd line referral email.
Change MF icons to OT icons.
Add PRODUCT section to 3rd line referral email.
Fixes
Fix minor issue with ‘Set Pending Customer’ option.
Issue with ‘Modify Case Status after Send’ feature after Salesforce made changes that broke it.
I was accidentally removing the SF Notification bell icon.
2.9.2
Enhancements
Welcome to OpenText! New logo added.
Add option to enable the ‘Set Pending Customer’ checkbox as default.
3rd Line Referral QuickLink.
Added another ‘Elevate to R&D’ button as the native ones have a habit of disappearing.
Tweaks
Add ‘Pending Customer’ to ‘Case Status’ modal.
‘Modify Case Status after Send’ is no longer Experimental.
Remove links to GitHub Pages.
Changed URL source for latestVersion check.
Use local icons only.
Rearrange functions and QuickLinks.
FTS HTTP URL is configurable.
Minor changes to the README.
2.9.1
WARNING
Internal URLs (Quixy, Translation and FTS URLs) now need to be added by the user on the config page. If you don’t do this after updating, the Quixy links, Translation Request and FTS buttons won’t work.
Fixes
Added element checking to the Modify Case Status feature to stop errors if the case was already in edit mode.
Convert latestVersion to string before sending to the compareVersions function.
Fixed issue with Hyperlink in Reminder body.
Tweaks
Add hyperlink to case and subject copied to clipboard, with fallback of text, when clicking case/subject copy button.
Add paragraph to README to show how to register WinSCP for SFTP URL protocol on Windows.
Added Copy Button to Case Defect Numbers for the ‘R&D Change Requests’ field.
Removed all internal MF links.
2.9
Tweaks
Add icon for case number and subject copy button.
Adjusted COPY buttons to act on active case tab when multiple case tabs are open.
Changed to a 2 decimal version number
2.8
Enhancements
Added character counts to ‘textarea’ fields.
The height of the Knowledge body editor didn’t take into account the height of the viewport so it was not all visible at the same time. Salesforce enforces this incorrect calculation. I added a QuickLink button to make the KCS editor full screen to allow easier creation/editing of the article body.
Added COPY buttons next to the case number and case subject to make it easier to copy them to clipboard.
Tweaks
Added current version to the footer.
Changed the way I string values together to make the source easier to read/maintain.
Fixes
Adjusted MutationObserver for initQMonitor to avoid possible errors.
2.7
Tweaks
Adjusted the size of the Case Comments and Posts text fields.
Also highlight the background row of fixed defects.
Moved Custom URLs to the QuickLinks dropdown menu.
Font tweaks.
Improve config import function.
Add error handling for Import/Export
Fixes
Incorrect path to the notification icon.
Experimental
Modify Case Status after sending email.
2.6
Features
Case Queue Monitor now detects and notifies when cases in the queue change from ‘Pending Support’ to ‘Pending Support (New Activity)’.
The Case Comments and Posts text fields were way too short. I made them larger.
Tweaks
The README was a bit wordy and overly complicated. Cleaned it up and simplified it.
Added the version to the update menu item when an update is available. Useful if a user has the notifications turned off.
Now using a local CSS file rather than modifying CSS with JS. Easier to manage.
Re-organised the core files locations.
Fixes
Load fonts and icons locally to fix any security errors.
2.5
Features
QuickLinks dropdown menu. Less cluttered header.
Added ‘Discussions’ page to GitHub. Have conversations, ask questions and post answers without opening issues.
Tweaks
Now using Font Awesome Icons
Code clean-up and performance tuning.
New default font for SF. Now it’s pretty!
2.4
Features
Reminder/FollowUp Outlook Calendar Event QuickLink
AMC URLs QuickLink
Fixes
Error ‘Extension context invalidated’ after reloading/updating the Extension.
Export would create a folder called ‘config’ in the default download location of your browser.
Improve performance: Only trigger functions when needed instead of in an interval loop.
Tweaks
Translation QuickLink now passes the case severity, to populate the severity field on the translation page.
Major code clean-up
Made the Extension more responsive to config changes.
Stricter error handling.
2.3
Features
Added PerformPlus QuickLink.
New Advanced Config option to set custom links in the footer instead of or in addition to the SFExt link.
If you have a case open and active, the case number will be used to populate the Case Number field of the translation page.
Popup config page when extension icon clicked.
Ability to Export/Import config settings.
Update notifications now delivered via Desktop Notifications.
Case Subject added to Notifications.
Tweaks
Removed the code that created a Quixy and FTS hyperlink in the case. You should now use the Quixy or FTS QuickLink in the top right that gets the necessary details from the active case tab.